Returns & Exchanges

At RZLER PERFUME, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, we offer a 30-day return policy for unopened and unused fragrances in their original packaging.

1

Initiate Your Request

Contact our concierge team at [email protected] with your order number and reason for return to receive a Return Authorization.

2

Secure Packaging

Carefully pack the perfume in its original box and protective bubble wrap to ensure the glass bottle remains intact during transit.

3

Ship the Product

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our specialists verify the item's condition, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing